Privacy Policy
Legal mention
ParaOrchidée can be reached by email by clicking on the contact form accessible via the home page of the site. The customer has all the information necessary to place his order. The sale between the Customer and the Company will only be carried out when the customer has accepted the General Conditions, at the time of the validation of his basket, before proceeding to payment.
PREAMBLE
The Seller is a publisher of Products and Services for consumers, marketed through its websites (https://www.Para-Orchidée.com). The list and description of the goods and services offered by the Company can be consulted on the aforementioned sites.
General provisions
These General Terms and Conditions of Sale (GTC) govern the sale of Products or Services, made through the Company’s websites, and are an integral part of the Contract between the Buyer and the Seller. They are fully opposable to the Buyer who accepted them before placing an order. The Seller reserves the right to modify these at any time by publishing a new version on its website. The GCS then applicable are those in force on the date of payment (or the first payment in the event of multiple payments) of the order. These T&Cs can be viewed on the Company’s website at the following address: https://www.Para-Orchidée.com. The Company also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The Customer declares to have read all of these General Terms and Conditions of Sale, and, where applicable, the Special Terms and Conditions of Sale related to a product or service, and to accept them without restriction or reservation. The Customer acknowledges that he has received the necessary advice and information to ensure that the offer meets his needs. The Customer declares to be able to legally contract under French law or validly represent the natural or legal person for whom he is committing. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.
Price
The prices of the products sold through the websites are indicated in Dirham and precisely determined on the product description pages. They are also indicated in Moroccan Dirhams on the product order page, and excluding specific shipping costs. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to inquire about these aspects with the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunications costs necessary to access the Company’s websites are the responsibility of the Customer. Where applicable also the delivery costs.
Conclusion of the contract online
In accordance with the provisions of article 1127-1 of the Civil Code, the Customer must follow a series of steps to conclude the contract electronically in order to be able to place his order; Information on the essential characteristics of the Product; – Choice of the Product, if necessary, of its options – Indication of the essential contact details of the Customer (identification, email, address, etc.); – Acceptance of these General Conditions of Sale – Verification of the elements of the order (double click formality) and, if necessary, correction of errors. Before proceeding with his confirmation, the Buyer has the possibility of checking the details of his order, its price, and of correcting any errors, or of canceling his order. Confirmation of the order will constitute the formation of this contract. – Then, follow-up of the instructions for payment, payment of the products, then delivery of the order. The Customer will receive confirmation by e-mail of payment for the order, as well as an acknowledgment of receipt of the order confirming it. He will receive a .pdf copy of these general conditions of sale. The customer will have during his ordering process the possibility of identifying any errors made in the entry of data and of correcting them. The language proposed for the conclusion of the contract is the French language. The terms of the offer and the general conditions of sale are sent by email to the buyer when ordering and archived on the Seller’s website. If applicable, the professional and commercial rules to which the author of the offer intends to submit are available for consultation in the “additional rules” section of these GCS, which can be viewed on the Seller’s website at the following address:
https://www.Para-Orchidée.com.
The archiving of communications, of the order, of the details of the order, as well as of the invoices is carried out on a reliable and durable medium so as to constitute a faithful and durable copy in accordance with the provisions of article 1360 of the civil code. This information can be produced as proof of the contract. For delivered products, delivery will be made to the address indicated by the Customer. For the purposes of proper execution of the order, the Customer undertakes to provide his true identification elements. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
Compliance
In accordance with article L.411-1 of the Consumer Code, the products and services offered for sale through these GCS meet the requirements in force relating to the safety and health of persons, the loyalty of commercial transactions and consumer protection. Regardless of any commercial warranty, the Seller remains liable for defects of conformity and hidden defects of the product. In accordance with article L.217-4, the seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility. In accordance with the legal provisions in terms of conformity and hidden defects (art. 1641 c. civ.), the Seller reimburses or exchanges the defective products. The refund can be requested as follows: by email (describe the refund procedure, and how the product must be returned, and the refund of shipping costs if applicable).
Title retention clause
The products remain the property of the Company until full payment of the price.
Availability and presentation
In the event of the unavailability of an article for a period of more than 30 working days, you will be immediately informed of the foreseeable delivery times and the order for this article may be canceled on simple request. The Customer may then request a credit note for the amount of the item or its full refund and cancellation of the order.
Withdrawal period
In accordance with the provisions of Article L 221-5 of the Consumer Code, the Buyer has the right to withdraw without giving any reason, within fourteen (07) days from the date of receipt of his order. The right of withdrawal can be exercised by contacting the Company as follows: by email. We inform Customers that in accordance with the provisions of Articles L. 221-18 to L. 221-28 of the Consumer Code, this right of withdrawal cannot be exercised for products personalized or transformed according to customer specifications, in particular when the production of the product has already been launched (between 24 to 48 hours after order validation). In the event of exercise of the right of withdrawal within the aforementioned period, the price of the product(s) purchased and the shipping costs will be refunded, the return costs remaining the responsibility of the Customer. Returns of products must be made in their original state and complete (packaging, accessories, instructions, etc.); if possible, they must be accompanied by a copy of the proof of purchase.
Orders :
The customer places the order on the website www.Para-Orchidée.com. To purchase one or more items, the customer must follow the following ordering process:
- Selection of items and adding to cart.
- Validation of basket contents.
- Identification on the website or registration on the identification form indicating all the information requested.
- Choice of delivery method.
ParaOrchidée will contact the customer to confirm the order and arrange an appointment for the delivery of the item to the desired address.
The customer can check the details of his order and its total price during the ordering process and correct any error before confirming it to express his acceptance. ParaOrchidée reserves ownership of the items until full payment of the order, i.e. until the price of the order has been received. InnovationCosmetics reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment for a previous order. Any order implies acceptance of the prices and descriptions of the items available for sale. ParaOrchidée undertakes to honor orders received on the website only within the limits of available stocks.
Payment terms :
a- Payment on delivery: Payment for any order placed on our website, our social networks or by WhatsApp is made in cash upon receipt of the order.
b- Prepayment: Payment can be made in cash or by bank transfer. For any order exceeding 2000 Dhs, a deposit of 50% must be paid in advance to validate the order. Shipping and delivery times: Any order placed on the ParaOrchidée site before 10 a.m. Monday to Saturday (excluding public holidays) will be prepared and shipped within a maximum of 48 hours, subject to payment validation and availability.
Intellectual property rights :
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No assignment of intellectual property rights is made through these T&Cs. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
Major force :
The execution of the seller’s obligations hereunder is suspended in the event of the occurrence of a fortuitous event or major force which would prevent its execution. The seller will notify the customer of the occurrence of such an event as soon as possible.
Applicable law and clauses :
All the clauses appearing in these general conditions of sale, as well as all the purchase and sale operations referred to therein, will be subject to Moroccan law. The nullity of a contractual clause does not entail the nullity of these general conditions of sale.